We'd love to hear from you

Have a question, feedback or just want to say hello? We read every message and reply within 24 hours.

Response times

We typically respond within 24 hours on weekdays. For urgent issues, message us on Twitter/X for the fastest response.

Send us a message

Click the button below to email us directly. We reply within 24 hours on weekdays.

✉️ Email us at hello@briefiq.io
𝕏 Twitter/X 💼 LinkedIn

Average response time: under 24 hours

Common questions

How do I cancel my subscription?

Go to Settings → Billing → Manage Subscription. You can cancel anytime and keep access until the end of your billing period.

Can I get a refund?

We offer a 7-day free trial so you can test BriefIQ before paying. If you have an issue, email us at hello@briefiq.io and we'll work something out.

How do I upgrade my plan?

Go to Settings → Billing in the app and click Choose Plan on the plan you want. The upgrade takes effect immediately.

Is my data secure?

Yes. All data is stored securely and we never sell or share your data with third parties. See our Privacy Policy for full details.